Community Relations and Media Analyst
UPCOMING SALARY INCREASES:
Do you have expertise in managing a high volume of projects related to public relations, community outreach, and marketing? Are you someone who enjoys implementing media strategies and excels in the area of communications? Are you passionate about serving the community as a Public Information Officer (PIO) and helping others in times of emergencies?
APPLY TODAY to join a hardworking team that strives to make our community and organization a better place!
As a Community Relations and Media Analyst, you will be assigned to a wide variety of duties such as managing content for the City's social media, website, and intranet, working cooperatively with City departments to support their community outreach needs and marketing communications, developing and distributing internal and external notifications, preparing and/or reviewing presentation material for the City Manager and other departments, drafting media responses and press releases, collecting and managing survey data for community and department surveys, coordinating events, acting as the back-up Public Information Officer, and other community outreach related projects as assigned. Other main responsibilities include providing communications on the City's behalf through interacting with members of the public such as residents, fellow government agencies, local business groups such as the Chamber of Commerce or Downtown Association, and many more.
We are looking for a team player with strong communication and collaboration skills who excels at project management and working with a wide variety of stakeholders. The Community Relations and Media Analyst will be a proactive individual who is articulate both orally and in writing and can build a positive rapport with customers at all levels of the organization. Applicants with experience in marketing communications and community relations are encouraged to apply! Bilingual skills in English/Spanish are highly desirable, but not required for this position.
Education and Experience: Any combination of education, experience, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be:
Two (2) years of broad and increasingly responsible experience in journalism, public information, or public relations. Experience in government communications is preferred.
Equivalent to a bachelor’s degree from an accredited college or university with major course work in journalism, marketing, communications, public relations or a related field.
Special Requirements: Possession at time of hire and continued maintenance of a valid California Class C driver’s license is required. Willingness to travel to various locations within and outside the City limits and work flexible hours as needed.
Ideal candidates for the position of Community Relations and Media Analyst will have shown success in demonstrating the following competencies:
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Technical/Professional Knowledge & Skills - Having achieved a satisfactory level of technical skill or knowledge in position-related areas (including communications, public relations, and community outreach); keeping up with current developments and trends in areas of expertise; using knowledge to accomplish results.
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Project Management - Designs, implements and manages ongoing projects and provides related resources, personnel and activities to successful completion.
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Critical Analysis - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions.
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Political Acumen - Exhibiting confidence and professional tact while relating to people at various levels, internally and externally.
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Stress Tolerance - Maintaining stable performance under pressure (e.g., experiencing time pressure, contention, or conflicting demands); handling stress in a manner that is acceptable to others and to the organization.
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Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting optimally to change by identifying positive and negative aspects and trying creative approaches to maximize the positive and collaborating to make the change successful.
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Collaborating - Working in coordination with others to help a team or work group achieve its goals.
- Technology Savvy - Using practical knowledge and understanding of current tools, solutions, and trends to improve work results, address work problems, and take advantage of new opportunities.
***TENTATIVE TIMELINE - PLEASE SAVE THE BELOW DATE!***
Panel Interviews are tentatively scheduled to take place in-person on September 30, 2025. Please save this date in order to plan your calendar accordingly. As a part of the Panel Interview, candidates may be asked to complete a Practical Exercise to showcase your creative abilities and public speaking skills.
Please click here for a full, detailed job description for the classification of Community Relations and Media Analyst.
This recruitment is being conducted to fill one (1) vacancy. The Community Relations and Media Analyst is appointed by the City Manager as an Appointive Officer under Napa Municipal Code Section 2.08.090. Please note that this position is at-will and not a part of the classified service under the City of Napa's Civil Service Rules.
***APPLICATIONS WILL ONLY BE ACCEPTED ONLINE VIA THE CITY OF NAPA'S WEBSITE: Community Relations and Media Analyst | Job Details tab | Career Pages***
