Public Information Manager – Environmental Services Department

Public Information Manager – Environmental Services Department

The Environmental Services Department (ESD) is seeking an experienced communicator with a diverse skillset to lead the Communications Division. 

The Environmental Services Department’s mission is to deliver world-class utility services and programs to improve health, environment, and economy. ESD manages garbage and recycling services; watershed protection and pollution prevention; municipal drinking water and recycled water; sustainability initiatives; and the operation and infrastructure improvements of the San José-Santa Clara Regional Wastewater Facility (RWF). It is one of the largest City departments with about 600 staff members, a $470M operating budget, and a $2B 30-year RWF Capital Improvement Program. ESD also partners with other City departments including Transportation and Public Works to provide sewer and storm services to residents and businesses.

The Public Information Manager leads a team of 11 full time employees, to develop and implement a range of communication strategies and messages related to all the utility programs and services across the department including public awareness and behavior change outreach campaigns, regulatory compliance, rate noticing, and emergency/crisis communications. The Public Information Manager is responsible for internal and external communications.